Provision of a Flexible Resource Pool - Staff Bank Services

Contract awarded to NHS Professionals Ltd for Staff Bank Services.

The Supplier shall offer innovative solutions to support the Contracting Authority in the effective and flexible use of resources. This is particularly relevant in the context of facilitating collaboration between Contracting Authorities across different organisations in terms of Flexible Resource Pools.

The Supplier shall deliver all Services included in the scope of this Specification and shall be capable of providing any combination of the Services as specified by the Contracting Authority at Call Off.

The Supplier shall ensure the Contracting Authority is allocated a dedicated account manager who is available during the core Service hours, as specified by the Contracting Authority at Call Off.

The Services within the scope of this Framework Contract have been categorised into two parts, these are Flexible Use of Resources to ensure overall organisational efficiency and Control and management of Contingent Labour:

Flexible Use of Resources to ensure overall organisational efficiency:

• Using Flexible Workers to support peak and reactive resource demands. This model is typically referred to as a Flexible Resource Pool or Staff Bank.
• The setting up of Flexible Resource Pools - recruitment, induction and training of Flexible Workers. • The Mobilisation of Contracts relating to an existing Flexible Resource Pool
• Operation and management of a Flexible Resource Pool - including but not limited to booking management, system integration, pay management, reporting, Flexible Worker performance, on-site presence at the Contracting Authority premises.
• Attraction and recruitment of Flexible Workers to the Flexible Resource Pool.
• Employment or engagement of Flexible Workers to be specified by the Contracting Authority at Call Off.

Management of Contingent Labour:

• Management of the Contracting Authority's requirements sourced through a third party supply chain of Contingent Labour providers where the Flexible Resource Pool cannot meet demand.