Contact Centre Technology Maintenance & Support
The value below is a framework or dynamic market ceiling: the maximum
that could be spent across all call-offs, not the value of a single contract.
Aggregate figures on this site exclude these to avoid double counting.
key details
| Value | £3,300,000 |
|---|---|
| Status | complete |
| Category (CPV) | 72200000 |
| Deadline | 21 Jun 2024 |
| Contract start | 14 Oct 2024 |
| Contract end | 14 Jul 2027 |
| Procedure | selective |
| SME suitable | Yes |
| OCID | ocds-b5fd17-19ad8800-1d9b-4aa8-91ca-d04dc8ae15b4 |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| Softcat Plc | £1,999,537 | 1 Aug 2024 | active |
description
Maintenance and support of Contact Centre Systems. Route to market CCS Framework RM6100 Technology Services 3, Lot 3a Operational Services - End User Services + 9 month extension invoked
notice history
2 notices published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 13 Aug 2024 | Award (award) | · | c267587f-93cd-4a79-9c22-f7d698a9ecfa-776765 |
| 21 Jul 2026 | Award update (awardUpdate) | · | c267587f-93cd-4a79-9c22-f7d698a9ecfa-907491 |
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source
Published on Contracts Finder. Contact details for named individuals are not reproduced on this site.