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PS25389 - AI-assisted signposting prototype to improve access to advice on the Acas website

UK SBS Published 27 Apr 2026 Contracts Finder
The value below is a framework or dynamic market ceiling: the maximum that could be spent across all call-offs, not the value of a single contract. Aggregate figures on this site exclude these to avoid double counting.

key details

Value£92,700
Statuscomplete
Category (CPV) 73000000
Deadline20 Feb 2026
Contract start22 Apr 2026
Contract end11 Aug 2026
Procedureselective
SME suitableYes
OCIDocds-b5fd17-fa82a31a-22bd-426a-9e99-5fbf59bee6c3

Award

SupplierValueDateStatus
Answer Digital £927,000 15 Apr 2026 active

description

***** THIS IS AN AWARD NOTICE, NOT A CALL FOR COMPETITION *****

This procurement is being concluded following a mini competition under the CCS DPS RM6200 Artificial Intelligence (AI)

Brief Description of Requirement

The purpose of this procurement is to design, prototype, and evaluate an AI-chatbot

experience for a single, agreed-upon advice topic, and to generate robust evidence of its impact compared with the existing website experience.

notice history

1 notice published against this procurement.

PublishedTypeRegimeNotice
27 Apr 2026 Award (award) · 53e628b3-aab0-4ae3-a82e-800d30f26eac-894775

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