PPME-Provision of a Fire & Rescue Mobilising and Telephony System for The East Coast Consortium

The East Coast and Hertfordshire Control Room Consortium (ECHCRC) is a partnership of four Fire and Rescue Services (Humberside, Norfolk, Lincolnshire and Hertfordshire) which has been established to deliver a technologically advanced and resilient control room function across the partner services and provide the opportunity for efficiencies.

The Consortium currently use jointly procured mobilising and telephony systems and the contract for these will end in Jan 2023. As a result a project team are currently gathering requirements in preparation for the re-procurement of these contracts to which this Pre-Procurement Market Engagement relates.

We are keen to engage with suppliers of these solutions to inform how we shape this procurement to best reflect our needs and what the market has to offer. We are keen to learn from your knowledge and experience in implementing these solutions across different Fire and Rescue Services and ensure that any procurement opportunities that emerge are appealing to prospective suppliers.

Project Background

The East Coast Consortium was set up in response to the cancellation of FiReControl (a national project to replace the existing 46 Control Rooms in England with nine Regional Control Centres) in December 2010. There are currently four member organisations:

• oHertfordshire Fire and Rescue Service - covers the full county of Hertfordshire. The Service Headquarters is located in Hertford whilst the Training Fire Control Centre is located in Stevenage. It is administered by a Fire Authority which is an internal part of Hertfordshire County Council.
• oHumberside Fire and Rescue Service - covers the area of what was the county of Humberside (1974-1996), but now consists of the unitary authorities of East Riding of Yorkshire, Kingston upon Hull, North Lincolnshire and North East Lincolnshire in northern England.
• oLincolnshire Fire and Rescue Service - covers much of the county of Lincolnshire and comes under the authority of Lincolnshire County Council. The headquarters and Fire Control are now part of a joint Police and Fire HQ based at the Lincolnshire Police Headquarters in Nettleham.
• oNorfolk Fire and Rescue Service - falls under Norfolk County Council and covers the full county of Norfolk with a Headquarters in Wymondham

The East Coast Consortium have recently upgraded to the Capita Vision 4 system for Mobilising alongside the DS3000 system for Telephony/ICCS and the existing contract for these will end in January 2023. The Consortium do not currently have a shared Incident Reporting System but are considering options for procuring this either alongside the Mobilising and Telephony systems or separately.

The Scope of the proposed procurement spans the following:

• oMobilising System - To be used by all four FRS and which enables any of these brigades to be capable of mobilising for any other brigade
• oTelephony System - To be used by al...

Additional information:

To access the PPME documentation please visit www.supplyhertfordshire.uk and follow the on-screen guidance.

To participate in this PPME, organisations must submit their completed Supplier Questionnaire, together with any supporting documents, through the In-Tend system by the return deadline of 12.00 Noon 21st September 2020.

Please make sure that you have submitted your Supplier Questionnaire following the instructions above. The Council will not be held accountable for any errors made by an organisation in submitting their Supplier Questionnaire.

If you are experiencing problems In-Tend offer a help section which includes a dedicated UK support desk which can be contacted via email: support@in-tend.co.uk or Telephone: +44 1144070065 for any website/technical questions, Monday to Friday, 8:30-17:00.

Is a Recurrent Procurement Type? : No