Learning and Development Support Officer

Job Title: Learning and Development Support Officer

Rate of Pay: ?11.02- ?12.92 per hour (Inside IR35)

Hours: 37 hours

Location: Hybrid working - covering homeworking, Roway Lane and Council House, Oldbury and any other Council building within Sandwell dependent upon training events taking place.

Start Date: ASAP

Contract type: Temporary 3 month position

Job Description and Personnel Specification are attached, which also provides more information above the role.

Brief description:

The role

As an L&D Support Officer you'll play a key role in supporting the full range of Learning & Development activities. Covering all aspects of L&D support you'll be helping to deliver a fast paced and varied service across the council. Ideally, you should have experience of providing support services within a busy administration or learning and development environment, being able to demonstrate how you deliver excellent customer service is a must.

You should be able to demonstrate:

• oYour knowledge, skills and experience of supporting a busy office environment
• oAbility to co-ordinate multiple events / tasks
• oA clear understanding of your customers, key stakeholders and their needs
• oA proven track record of excellent customer service delivery
• oYou can build relationships and communicate effectively with customers and colleagues

Please can the agencies send over a CV, 2x up to date references and a copy of Terms and Conditions. You will also need to include your agency on cost details to each submission. Stated rates must be inclusive of all known costs.

No DBS is required for this role.

Please note this advert is also out with our Master Vendor

You will receive further information regarding invoice terms if your candidate is appointed to this role. Invoices must be sent electronically on a weekly basis to templink_1@sandwell.gov.uk along with your workers authorised timesheet supplied by your agency. Payments are then released 14 days from the date of the invoice.

The Council will be using the In-tend e-Tendering System for this Procurement opportunity, please visit https://in-tendhost.co.uk/sandwellmbc to access the Sandwell MBC In-tend Supplier Portal.

From here you will be able to register your company, express an interest in the opportunity, and gain immediate access to the related documents.

To submit your documents, you will be required to opt in.

For a Step by Step user guide to the Sandwell MBC In-tend Supplier Portal please click on the `Guidance for Suppliers` section of the website. All procurement responses must be carried out via the Sandwell MBC In-tend Supplier Portal.

If you require further assistance in respect of the system, please contact the In-tend support team on 0844 272 8810.

Closing Date: Wednesday 17th August 17:00pm

Additional information:

The Quotation Document(s) will be made available to suppliers who Express Interest on the Sandwell Metropolitan Borough Council Tendering Portal. To access the portal please click the following link https://in-tendhost.co.uk/sandwellmbc

You will be required to log into an existing account or register a new one. Once logged in, from the top menu bar click on 'Tenders' to list all the current opportunities. Once you have found the relevant opportunity you should click on 'View Details' in order to Express Interest.

Closing date for submission of quotations is Wednesday 17th August 2022 17:00pm

Is a Recurrent Procurement Type? : No