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Health & Disability Services AtW Legacy Investigations

Department for Work and Pensions Published 2 Dec 2024 Contracts Finder
The value below is a framework or dynamic market ceiling: the maximum that could be spent across all call-offs, not the value of a single contract. Aggregate figures on this site exclude these to avoid double counting.

key details

Value£368,110
Statuscomplete
Category (CPV) 72000000
Deadline1 Nov 2024
Contract start4 Nov 2024
Contract end7 Feb 2025
Procedureselective
SME suitableYes
OCIDocds-b5fd17-f88fa13a-cf87-47e4-a320-4f38009b1118

Award

SupplierValueDateStatus
IBM UK Ltd £368,110 1 Nov 2024 active

description

DWP is transforming the way it processes benefits. Moving away from the reliance on its legacy estate and into world where new digital services provide a better customer experience, joining up the end-to-end service offering and providing a more efficient way to process benefits.

Access to Work (AtW) uses a combination of a legacy system called DISC for the majority of case management, a newer application called AtWIS, and spreadsheets to manage cases.

notice history

1 notice published against this procurement.

PublishedTypeRegimeNotice
2 Dec 2024 Award (award) · 6b253449-18f2-4a6c-b50d-339580bb3f96-807334

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