Maintaining and Supporting the Dynamic Dispatch Model

BEIS is looking for a contractor to provide ongoing maintenance and support for the Dynamic Dispatch Model to ensure BEIS analysts can use the model effectively to meet policy needs, to provide ad-hoc model development and to ensure changes to the model are properly tested and integrated.

Description:

The contract has two main objectives:

The contract will cover support and training for DDM in-house expert users to assist them in setting up inputs, creating output templates, and resolving technical issues with the working environment. The project will also cover the development and roll-out of small and medium scale upgrades.

The contractor will be responsible for dealing with issues that cannot be resolved by the in-house team, for providing training and for providing expert tailored support. As part of user support, contractors will be expected to set up their own systems to develop and test extensions and upgrades to the model.

A range of different skills are required for this research. The following skills are considered particularly important for this work.

Additional information: The contract is to be for a period of 18 months, with a contract break at 12 months at which time BEIS may choose to terminate the contract.

How to Apply

If you wish to take part in this procurement please see the Tender documents attached to this Notice. Send your completed Proposal by email to Sara Tavares (DDM@beis.gov.uk) by Friday, 4 August 2017 at 16:00. Any late submissions will not be considered.

BEIS reserves the right to halt the procurement process and to not award a contract. BEIS will not be held liable for recovery of costs from unsuccessful bids if a contract is not awarded. All costs will be borne by the bidding organisations. If a contract is created it will be upon BEIS Standard Terms and Conditions (at Annex C of the ITT document.

After reviewing and evaluating the written proposals, BEIS may decide to hold bid clarifications with suppliers. If successful and upon contract signature, the supplier is expected to attend an inception meeting taking place in August 2019.