Contact Centre Solution
key details
| Value | £703,435 |
|---|---|
| Status | complete |
| Category (CPV) | 72600000 +5 more |
| Region | South West |
| Deadline | 30 Sept 2020 |
| Contract start | 27 Dec 2020 |
| Contract end | 26 Dec 2023 |
| Procedure | limited |
| SME suitable | Yes |
| OCID | ocds-b5fd17-f689f75d-c624-49cd-b649-c2eabce686c8 |
Awards (2)
This procurement was awarded to 1 suppliers. Values shown are per-award; the notice total is £703,435.
| Supplier | Value | Date | Status |
|---|---|---|---|
| Transparity Solutions Ltd | £597,837 | 26 Dec 2020 | active |
| Transparity Solutions Ltd | £422,061 | 26 Dec 2020 | active |
description
The Council has awarded a contract for a Contact Centre Solution for BCP Council's Customer Services Unit.
The contract starts on 27 December 2020 and ends on 26 December 2023 with the option to extend annually for
a further two years. Therefore, if all extensions were taken the full length of the contract would be for five years.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 10 Sept 2021 | Award (award) | · | 4f03bdd4-c22f-4e3f-966b-a1d724a7bafc-467523 |
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source
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