Service Owner Management and Governance of the Contact Centre as a Service (CcaaS) contract
The value below is a framework or dynamic market ceiling: the maximum
that could be spent across all call-offs, not the value of a single contract.
Aggregate figures on this site exclude these to avoid double counting.
key details
| Value | £99,112 |
|---|---|
| Status | complete |
| Category (CPV) | 79411000 |
| Deadline | 5 Jan 2024 |
| Contract start | 9 Jan 2024 |
| Contract end | 28 Mar 2024 |
| Procedure | selective |
| SME suitable | No |
| OCID | ocds-b5fd17-f6548037-3883-426b-916b-63694972ba0d |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| Methods Business and Digital Technology Ltd. | £99,112 | 8 Jan 2024 | active |
description
Defining the service owner role for the Contact Centre as a Service (CcaaS) contract and developing a blueprint for collaborative ways of working
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 11 Jan 2024 | Award (award) | · | 917b1e70-3d79-4f5c-89c2-6eb41296e7ea-713198 |
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source
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