gvtcx

Relations Management System to host PPC

Business Energy and Industrial Strategy Published 18 May 2021 Contracts Finder

key details

Value£111,229
Statuscomplete
Category (CPV) 72000000
Deadline26 Apr 2021
Contract start3 May 2021
Contract end2 May 2025
Proceduredirect
SME suitableYes
OCIDocds-b5fd17-f63b09c6-5f96-4c0e-a167-4511588edc14

Award

SupplierValueDateStatus
CIVICA UK LIMITED £111,229 25 Apr 2021 active

description

We need to procure a case management system to host the Prompt Payment Code signatories, manage enquiries and integrate with our website via forms. The system will need to be separate from our existing case management system which is used to manage the SBC complaints and enquiries. We need this because the code is voluntary and is separate from our statutory responsibilities and that data needs to be maintained separately. We are currently managing our signatories through outlook and the number of emails stored in outlook have made the system unstable. We are receiving a large number of emails and we need a case management system to maintain and store this information on. We need a Case Management System which will store our signatories information and maintain our action plans. The system will need to be adaptable in the future and will need to be able to produce management information reports. We will need to integrate our case management system with our website which will allow companies to contact us via our website and we can manage the enquiry directly through our case management system. iCasework is the most suited supplier through crown commercial service framework as we will be able to develop the case management system to our own needs and we will be able to use the system as a database which is what we require.

notice history

1 notice published against this procurement.

PublishedTypeRegimeNotice
18 May 2021 Award (award) · fd13a979-e2a7-4de9-b884-6884dd9bd33d-432191

more from Business Energy and Industrial Strategy

similar contracts awarded

Other awarded contracts in the same category. Useful for seeing who normally wins this kind of work, and at what value.

source

Published on Contracts Finder. Contact details for named individuals are not reproduced on this site.