Contact Centre messaging and music on hold provider
key details
| Value | £24,000 |
|---|---|
| Status | complete |
| Category (CPV) | 32500000 +2 more |
| Region | East of England |
| Deadline | 11 Sept 2017 |
| Contract start | 1 Dec 2017 |
| Contract end | 1 Dec 2020 |
| Procedure | open |
| SME suitable | Yes |
| OCID | ocds-b5fd17-f4c9c06a-1a61-4c08-8747-11b6fe327a61 |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| Premier Business Audio | £24,000 | 11 Oct 2017 | active |
description
Cambridge City Council require a managed service for our contact centre's messaging and music on hold to cover the below:
# Designated & Experienced Account Management
# Dedicated & Experienced Studio Help Desk
# Highly Efficient Turn around of Orders < 3 working days with emergency turn around as required # Professional Voice Artists
# High Quality Recordings to Contact Centre Standards
# Secure Delivery of Recordings via FTP
# Guaranteed Voice Availability
# Access to, and use of, non copyright Music on Hold
documents
- https://www.contractsfinder.service.gov.uk/Notice/f32d4e19-b306-46a1-8976-ef36081ebe06 , tenderNotice
Documents are linked, not mirrored. They are served by the publishing authority and may require registration.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 8 Dec 2017 | Award update (awardUpdate) | · | f32d4e19-b306-46a1-8976-ef36081ebe06-186125 |
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source
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