Provision of IT Helpdesk and Support Services
key details
| Status | complete |
|---|---|
| Category (CPV) | 72150000 +3 more |
| Deadline | 24 Sept 2018 |
| Contract start | 1 Apr 2019 |
| Contract end | 31 Mar 2023 |
| Procedure | open |
| SME suitable | Yes |
| OCID | ocds-b5fd17-04f4766f-5850-430e-a705-95a1c2993c0a |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| Amicus ITS Ltd | £1,245,000 | 14 Nov 2018 | active |
description
Avon Fire Authority is seeking a IT Helpdesk and support provision to ensure that Avon Fire and Rescue Service's IT system and infrastucture is available 24 hours a day, 7 days a week and 365 days a year. IT is a critical element of the Authority's business. The Authority requires the IT infrastructure to be robust, reliable and deliver to near perfect availability.
For this provision Avon Fire and Rescue Service requires a Help Desk Service, Desk Side Service, IT Strategic and Technical Expert Advice Service, IT Development Service and Support and Maintenance Service.
The IT Strategic and Technical Expert Advice Service will assist with the management of IT provision, advise on the strategic development of IT and complete the objectives agreed in the IT Strategy. This service will also need to play a vital role in producing and ensuring the IT Strategy, IT Disaster Recovery Plan and IT Business Continuity Plan are robust and work for the service.
This contract shall commence on 1 April 2019 for 2 years, with an extension option of 24 months, in 12 month periods. The extension period is the sole option of the Authority.
documents
- https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=13920&B=BLUELIGHT , tenderNotice
- https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=24978&B=BLUELIGHT , tenderNotice
- https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/30508 , tenderNotice
- https://www.contractsfinder.service.gov.uk/Notice/62b9feab-62f9-458b-bc02-5357e87198fe , tenderNotice
- https://www.contractsfinder.service.gov.uk/Notice/f5b3ec73-8541-4e4f-9139-fc6a370b3c9b , tenderNotice
Documents are linked, not mirrored. They are served by the publishing authority and may require registration.
notice history
3 notices published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 30 Oct 2015 | Tender (tender) | · | ocds-b5fd17-f3f45549-adc8-11e6-9901-0019b9f3037b-78483-20151030140007-30508 |
| 7 Aug 2018 | Tender amendment (tenderAmendment) | · | f5b3ec73-8541-4e4f-9139-fc6a370b3c9b-233161 |
| 2 Dec 2018 | Award (award) | · | c5304841-bdcd-4329-8eff-464f66c86efa-256461 |
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source
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