HEAD OF RELATIONSHIPS, COMMUNICATIONS AND READINESS

Provide visible and effective leadership of stakeholder relationships, communications, business change and readiness for live operations. Work with senior stakeholders to define a clear vision and champion the programme.

Review and approve content for communications ensuring all necessary parties and stakeholders are included.

Lead a robust and deliverable communication and stakeholder relationship service to workstream leads and programme colleagues. Ensure consistency of voice, tone and message across all channels.

Build and nurture relationships with key stakeholders, advocates and partners, to gather intelligence and build situational awareness.

Respond to ministerial and programme priorities and lead the response to high volume commissions on behalf of the programme.

Lead the creation and management of the business readiness criteria across the programme. Lead and assure the go/no go decision points.

Own the change and readiness plan for the programme and provide input and integration into the overall plan.

Evaluate the effectiveness of the team against objectives. Review lessons learned and compare with industry best practice to identify areas for improvement.

Provide leadership, direction and guidance to team. Ensure that individual and organisational learning and talent development opportunities are fully exploited in order to enhance organisational capability.

Additional information:

Please note that Defra procurement uses an E-tendering system for Procurement activities. This is currently provided by Bravo Solutions. To access appropriate tendering and contractual documents, please access the E-Tendering portal at https://defra.bravosolution.co.uk", ensuring that your registration includes "Defra". If you have any problems with this system, please contact Bravo on their telephone helpline number 0800 368 4850 or by emailing them at help@bravosolution.co.uk.