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WP3652 - Unified Support Agreement

Walsall Metropolitan Borough Council Published 15 Mar 2021 Contracts Finder
The value below is a framework or dynamic market ceiling: the maximum that could be spent across all call-offs, not the value of a single contract. Aggregate figures on this site exclude these to avoid double counting.

key details

Value£132,502
Statuscomplete
Category (CPV) 72222300
RegionWest Midlands
Deadline25 Feb 2021
Contract start1 Mar 2021
Contract end1 Mar 2022
Procedureselective
SME suitableYes
OCIDocds-b5fd17-efe08eab-b352-4197-a904-d73402074af1

Award

SupplierValueDateStatus
MICROSOFT LIMITED £132,502 25 Feb 2021 active

description

Walsall Council is seeking a single comprehensive modern support solution covering Microsoft cloud platforms.

The support agreement shall:

give the Council direct access to Microsoft Support Services which will respond to critical issues within 30 minutes
provide for a Strategic Technical Advisor who will help us to get the most value from our existing and future investment in Microsoft technology
give as needed advisory services
provide on-demand risk assessment tools and education workshops
provide x4 embedded services/proof of concept/pilots during the 12 month agreement

notice history

1 notice published against this procurement.

PublishedTypeRegimeNotice
15 Mar 2021 Award (award) · 65428bb4-8dec-473f-a637-3363383c8298-420174

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source

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