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RM5879 SO10434 PROVISION OF LICENCES SUPPORT

Crown Commercial Service Published 18 Nov 2016 Contracts Finder

key details

Value£25,381
Statuscomplete
Category (CPV) 48600000
RegionNorth West
Deadline20 Aug 2015
Contract start30 Sept 2015
Contract end29 Sept 2018
SME suitableYes
OCIDocds-b5fd17-ee96d5d9-adc8-11e6-9901-0019b9f3037b

Award

SupplierValueDateStatus
Insight Direct (UK) Ltd £25,381 8 Sept 2015 active

description

Suppliers are asked to provide quotes for 1E Premier Support services (off-the-shelf package).

This support will cover the following licences:

**4,200 x Nomad 2012 Licences

In line with 1E’s off-the shelf support package, this service should include the following:

*Online Support Portal

*Information Services

*To include product help, product FAQs and access to the dedicated 1E website area

*New releases and product updates

*Service hours operating 09:00 – 17:00 Monday to Friday, excluding public holidays

*The services listed under 5.3 will form part of the SLA for this contract.

Suppliers are requested to provide prices for a three (3) year contract, commencing 30th September 2015 and ending 29th September 2018.

Suppliers are asked to present their pricing as annual figures in order to meet the budgetary planning requirements of the customer.

The customer requests the ability to add additional quantities of licences to this support contract during its term, if necessary, via the appropriate contract variation route and subject to approved pricing.

notice history

1 notice published against this procurement.

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source

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