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Microsoft Unified Support Contract

London Borough of Waltham Forest Published 3 Feb 2020 Contracts Finder

key details

Value£58,000
Statuscomplete
Category (CPV) 72000000
RegionLondon
Deadline27 Jan 2020
Contract start29 Feb 2020
Contract end27 Jan 2021
Procedureopen
SME suitableNo
OCIDocds-b5fd17-18574f62-929d-4f55-8f4e-fe0ca0a8c2c1

Award

SupplierValueDateStatus
SoftwareONE UK Ltd £58,000 28 Jan 2020 active

description

Advanced Advisory Support Hours as needed Advisory Services 1 ea

Advanced Built-in Proactive Services - Generic Administrative Included Advanced Problem Resolution Hours as needed Problem Resolution Support Included Advanced Service Delivery Management Service Delivery Management 1 ea Modern Service Management - Cloud Success Plan Generic IT Service Management Included On-demand Assessment

On-Demand Assessment 1 ea

On-Demand Assessment - Setup and Config Service On-Demand Assessment

Included On-demand Education On-Demand Education Included Online Support Portal Administrative 20 ea Reactive Enabled Contacts Problem Resolution Support Included Webcasts as needed Webcast

notice history

1 notice published against this procurement.

PublishedTypeRegimeNotice
3 Feb 2020 Award (award) · 476895c9-6ee5-426e-924c-985355f7547f-341329

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source

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