gvtcx

Unified Communications

Bedford Borough Council Published 20 Feb 2024 Contracts Finder
The value below is a framework or dynamic market ceiling: the maximum that could be spent across all call-offs, not the value of a single contract. Aggregate figures on this site exclude these to avoid double counting.

key details

Value£468,618
Statuscomplete
Category (CPV) 32412100
RegionEast of England
Deadline29 Dec 2023
Contract start8 Jan 2024
Contract end7 Jan 2029
Procedureselective
SME suitableYes
OCIDocds-b5fd17-181e2b33-f9ad-4126-91fe-bf176b699cdd

Award

SupplierValueDateStatus
Insight Direct Ltd £468,618 29 Dec 2023 active

description

A Unified Communications platform is required for the Council to continue to make and receive external calls which integrates with Microsoft Teams allowing us to unify the communication channels providing accessibility from all approved devices and always ensuring security and integrity.

BBC aim to empower end users to access these channels/modes of communication in the most hassle-free way possible, whilst improving the way we interact with residents. A Unified Communications solution will enable the Council to simplify the way we connect and communicate.

The Council uses Microsoft Teams for the majority of communications and collaboration therefore the solution should be embedded with this.

The solution will also integrate with the Contact Centre Solution.

notice history

1 notice published against this procurement.

PublishedTypeRegimeNotice
20 Feb 2024 Award (award) · f4b4ce80-a8d8-4aae-ad29-35aea40b491f-724913

more from Bedford Borough Council

all contracts from this buyer →

similar contracts awarded

Other awarded contracts in the same category. Useful for seeing who normally wins this kind of work, and at what value.

source

Published on Contracts Finder. Contact details for named individuals are not reproduced on this site.