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Repair Call Out for ICT Desktop Hardware in the Department for Transport

THE DEPARTMENT FOR TRANSPORT Published 18 Nov 2016 Contracts Finder

key details

Value£10,000
Statuscomplete
Category (CPV) 72000000
RegionWest Midlands
Deadline19 May 2015
Contract start1 Jun 2015
Contract end31 May 2016
SME suitableNo
OCIDocds-b5fd17-ea6e4d89-adc8-11e6-9901-0019b9f3037b

Award

SupplierValueDateStatus
Stone Computers Ltd £10,000 20 May 2015 active

description

DfT requires the services of a contractor to provide non-warranty repairs on a call-off basis for its desktop IT hardware, essentially laptop systems, printers and multifunctional devices, serving a variety of locations in the UK including where necessary, employee’s / official home user’s private addresses. Key features of the contract will require; 

A suitable contact arrangement for requesting ad hoc repair/service call outs

A next day (subject to conditions) site visit by an appropriately trained engineer to inspect, assess and attempt onsite repair of the faulty item. 

A pre-agreed basic call out charge that covers costs of the initial call out and repair or service attempt.

Quotes prior to any repair being carried out where the costs of the repair or service is going to exceed £500.00 plus VAT.

Warranty for the initial service/repair any parts used in the repair or service.

notice history

1 notice published against this procurement.

PublishedTypeRegimeNotice
21 Oct 2015 Award (award) · ocds-b5fd17-ea6e4d89-adc8-11e6-9901-0019b9f3037b-77540-ppro-04-47-57

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