109099 - Revenues Smart Text Payment - AWARD

Birmingham City Council requires a supplier for the provision of smart text automation to citizens who are behind with their council tax payments. This must also include a self-serve means for the citizen to provide payment via a payment link contained within the message.

This contract will be for a period of 1 year, with an additional 1-year extension, commencing 8.07.2021 until 07.07.2023 The contract will be renewed on an annual basis depending on previous performance including the ability of the provider to deliver all orders on time.

The Council will be using its free to use e-tendering system (in-tend) for the administration of this procurement process and potential suppliers must register with the system to be able to express an interest. If you wish to express an interest in this opportunity please click on the following link to access https://in-tendhost.co.uk/birminghamcc/ and submit your details to register. You will then be sent details on how to log on which will enable you to download all relevant quotation documentation.

If you are unable to register with In-tend or have any questions or problems on how to use this web site please either email us at: cps@birmingham.gov.uk or call CPS Helpdesk on 0121 464 8000.

Your completed quotation submission should be returned by noon on 18th June 2021 via the 'in-tend' system https://in-tendhost.co.uk/birminghamcc