gvtcx

CEFAS22-58 RFQ Global Travel Risk Mitigation Services

Defra Network eTendering Portal Published 9 Aug 2022 Contracts Finder

key details

Value£28,000
Statuscomplete
Category (CPV) 79997000
RegionEast of England
Deadline7 Jul 2022
Contract start1 Aug 2022
Contract end31 Jul 2023
Procedureopen
SME suitableYes
OCIDocds-b5fd17-e883f0a7-e2d2-401f-9c91-f4d5b973dfe9

Award

SupplierValueDateStatus
International SOS £25,000 13 Jul 2022 active

description

The requirement is to provide Cefas with a robust framework of services to support our global travel risk mitigation solutions.

As part of our core specification, Cefas require the successful tenderer:

  1. to work with our chosen Travel Management Company (TMC) to obtain details of all planned travel and travellers. Use this information to tailor a comprehensive pre-travel, country-specific information pack providing details of relevance to the destination, and any en-route stopovers, including general travel advice, cultural/religious awareness and identification of main hazards and risks, including those of a medical and security nature.

Risk mitigation measures will be identified, for example indicating the recommended vaccinations as well as highlighting necessary measures to address security threats, with the aim of managing associated travel risks. We would expect the successful Tenderer to draw from their own central team of experts, using local knowledge via in-country personnel as well as from established providers (e.g. FCDO) to build an information package.

  1. to provide a downloadable App that is suitable for iOS. This App will provide access to all of the services offered but will have a simple front page that holds the critical information and contact methods for our travellers, providing unlimited support for pre-travel briefings and advice by phone and regular updates to the App and portal, with country-specific information and risk identification.
Travellers who have planned upcoming trips should be kept up to date via email and Appalerts which should automatically advise on changes to circumstances or perceivedrisks/threats levels as appropriate. Once a journey has commenced, these alerts shouldcontinue to provide live updates of any new threats or changes in the locality or region forthe duration of the trip. There should be 24/7 global assistance offered to travellers via asingle contact point providing advice and assistance, from initial queries through toimmediate on-the-ground support as needed to resolve difficulties encountered oremergency situations, providing ongoing coordination between the traveller, local authorities,medical centres and Cefas, managing any incidents that arise, on Cefas' behalf. The
expectation is that the successful tenderer will take responsibility for managing full end-to-end incident resolution, including (but not necessarily limited to), access to 24hradvice whilst in-country, access to in-country health care as necessary, response to securityincidents and emergency repatriation. Support should include language/translation servicesas required to deal with in-country situations.
  1. Managers will require access to information in addition to that available to all staff. This might include access the data relating to travelling staff locations based on travel itineraries, a summary of Cefas staff engagement over a period of time etc.

documents

Documents are linked, not mirrored. They are served by the publishing authority and may require registration.

notice history

2 notices published against this procurement.

PublishedTypeRegimeNotice
27 Jun 2022 Tender (tender) · f6e0d0c1-4d1f-4cda-a3de-352adc60db52-549541
9 Aug 2022 Award (award) · f573b5ed-4019-464b-a618-c03fd6fe7190-561917

more from Defra Network eTendering Portal

all contracts from this buyer →

similar contracts awarded

Other awarded contracts in the same category. Useful for seeing who normally wins this kind of work, and at what value.

source

Published on Contracts Finder. Contact details for named individuals are not reproduced on this site.