Integrated IT Parking Solutions and Services Associated with the Processing of Penalty Charge Notices.

This encompasses:

• Penalty Charge Notice issue and end-to-end PCN processing in accordance with legislation and regulations including:

• oincident review and PCN issue

• oautomated and manual telephone call-handling services,

• oincoming and outgoing mail handling,

• oweb hosting,

• ocorrespondence answering,

• Notice Processing Software

• oAutomated enforcement process

• oReal-time

• oAppeal management including letter writing module.

• oInterfaces with cashless parking, parking machines, Automated Telephone Payment systems, enforcement agencies, government organisations etc.

• oA web portal for the public to pay, review evidence or appeal.

• Permit management software

• oSelf-serve system

• oVirtual permits

• oCO2 Emissions based permits

• oTiered Pricing

• oReal-time processing

• oMust interface with enforcement and notice processing management system.

• Dispensation and suspension management software

• Clamping and removal management software

• Handheld mobile devices (hardware) and notice issuing software

• oReal-time processing

• oANPR

• oIntegrates with our cashless parking provider and parking machines.

• oSpecial messaging and persistent evader alerts

• oElectronic pocketbook

• Approved CCTV enforcement devices (hardware)

• oParking, bus lane and moving traffic enforcement

• oCable of Clean Air and Low Emission Zones

• oIntegrates with our notice processing software

• oTraffic monitoring and data gathering

• oWhite list

• Civil enforcement officer mapping (software)

• oReal-time data

• oManagement reporting

• oPCN hotspots

• oRedeploys patrolling officers

• Annual Maintenance and support