Incident Management and Action Tracking solution Reference number: WA02321

BACKGROUND - LANDSCAPE

Sellafield has been nearly 80 years in the making. A pioneer for the UK's nuclear industry, it supported national defence, generated electricity for nearly half a century, and developed the ability to safely manage nuclear waste. Each chapter of Sellafield's history delivered great benefit for the country while creating a complex nuclear clean-up challenge for which there are no blueprints.

Today, Sellafield covers 6 square kilometres and is home to more than 200 nuclear facilities and the largest inventory of untreated nuclear waste in the world. From cleaning-up the country's highest nuclear risks and hazards to safeguarding nuclear fuel, materials and waste, our mission is nationally important. Our purpose is to keep Sellafield safe and secure, cleaning-up the site to a defined end state.

The scope is for a computerised Incident Management and Action Tracking solution to replace the current ATLAS system.

The scope of this requirement may include but is not limited to the following:

• A digital/computerised solution which provides the following integrated functionality:
• oIncident Management recording (including accident book)
• oAction Management and Tracking
• oTask Management and Tracking
• oWeb based portal for supply chain/partner access to the solution
• oDisplay Screen Equipment (DSE) assessments
• oObservations and Observational Recording
• oAssurance and recording of Assurance Activities
• oOrganisational Learning and development
• oAnalytics, Reporting and Trending

Additional information: SCOPE OF REQUIREMENT

The purpose of this PIN is to understand the capability and capacity of the Incident Management and Action Tracking market. This information will then be used to help determine Sellafield's overall approach and any future acquisition strategy in relation to a replacement solution for the existing ATLAS System.

Interested parties are requested to provide information on how your Company could provide part or all of the technology required.

Interested parties should refer to the Additional Information section VI.3) in this notice which details the response requirements of this PIN.

The opportunity is for the supply and implementation of a solution to replace ATLAS with a single, integrated or modular solution to deliver Incident Management and Action Tracking capabilities together with Observations, Assurance, Organisational Learning and DSE capabilities. The initial scope will be for up to approx. 13000 users, but the solution must be capable of scaling beyond this number if required.

We are looking to use the replacement solution for:

• The recording and managing incidents/near misses
• The recording and managing of actions/tasks/escalations arising from an incident/near miss
• The escalation of incidents/near misses via internal hierarchies and to external regulators
• To define, capture and document incidents/near misses against a standard set of categories/sub-categories and hierarchies via a wide variety of devices (PC's, Laptops, Handheld etc)
• Users to undertake DSE Assessments across multiple device types and for the recording and managing of DSE Assessment outcomes
• Recording and managing different types of observations/observed activities providing feedback loops and highlighting trends and behavioural issues which may affect safety/risk reduction/performance
• Document/output records produced within the solution as PDF-A

The required solution will need to cater for the following options:

1. Import/Export data from/to a variety of applications e.g., MS-Excel, MS-Sharepoint, Qlikview/Power BI
2. Provide automated workflow for approvals and escalations (both internally and to external regulators)
3. Provide storage capabilities (or output of record data) which allows for data to be retained according to current records retention requirements (Currently, Records are stored within the solution for 6 years, but should remain accessible for 30 years)
4. Provide for classification of data up to and including OFFICIAL-SENSITIVE
5. Provide for either a fully integrated solution which caters for the whole of our requirements or a modular solution with clearly defined boundaries and interfaces which caters for specific requirements e.g. DSE
6. The solution should ideally be based on a resilient architect with built in redundancy to ensure maximum availability.