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Voice of Customer Contract - Upland Software

City of London Corporation Published 15 Nov 2022 Contracts Finder
The value below is a framework or dynamic market ceiling: the maximum that could be spent across all call-offs, not the value of a single contract. Aggregate figures on this site exclude these to avoid double counting.

key details

Value£137,620
Statuscomplete
Category (CPV) 48000000
RegionLondon
Deadline21 Sept 2022
Contract start1 Dec 2022
Contract end30 Nov 2024
Procedureselective
SME suitableYes
OCIDocds-b5fd17-e75eafa1-f197-4d2d-8a07-87aaa7a52685

Award

SupplierValueDateStatus
Upland Software t/a Rant & Rave Limited £137,620 20 Sept 2022 active

description

Services. Upland shall perform the following consulting, training, technical, implementation, configuration and/or other related services ("Services") applicable to Rant & Rave under this SOW:

  • i.Feedback Capture Touchpoints and channels

Reed In Partnership would like to launch Rant & Rave using the Software as a Service Rant & Rave deployment. The deployment will cover the triggered SMS & Email to web form

channels + Web form Listening Post only. It will be for the UK and in English language only.

All surveys will be in the City of London Police branding only.

The following table lists the recommended touch points, channels and frequency for

requesting feedback.

notice history

1 notice published against this procurement.

PublishedTypeRegimeNotice
15 Nov 2022 Award (award) · 2ec81649-ff24-4996-9ba6-0506fdf6b3b2-589871

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