TC986 Provision of SAP Support and Maintenance

Manchester City Council implemented SAP as its Enterprise Resource Planning tool over 12 years ago. This tender is for the provision of Support and Maintenance of the system. The initial Contract term will be for 3 years with the option to extend for up to an additional 3 years (including 3 single years). The 3 year contract term will commence following successful implementation of the solution (i.e. 'Go-Live'). It is anticipated that the contract will commence January 2019.

Additional information:

The Council is using the e-business portal known as the Chest. Applicants will need to register their details at the following link www.the-chest.org.uk . Once registered, applicants will be emailed a log-in and password which will allow them to gain access to the documentation relating to this opportunity. Applicants will need to electronically submit their completed tender documents, including online questionnaire, via the on-line portal by 11am on Monday 12th November. Any clarification queries must also be submitted via the Chest website by the date referred to in the tender documentation.

The contract/framework will be for 3 year(s), expected to commence 02/01/2019 with an option to extend for up to 3 year(s).

The successful supplier will be required to actively participate in the economic and social regeneration of the locality of, and surroundings of, the place of delivery of the contract. Therefore, selection and award criteria, specification requirements and contract performance conditions may relate in particular to social and environmental considerations as relevant to the subject matter of this project.

The Council reserves the right not to award the contract/framework, as a result of this Contract Notice. The Council shall not be liable for any costs or expenses incurred by any organisation in responding to this notice or in tendering for the proposed contract/framework.

All submissions must be in English, with any clarifications or discussions conducted in English. Tenders and supporting documents must be priced in pounds sterling and all payments under the proposed contract will be made in pounds sterling.