Hypercare Contract
The value below is a framework or dynamic market ceiling: the maximum
that could be spent across all call-offs, not the value of a single contract.
Aggregate figures on this site exclude these to avoid double counting.
key details
| Value | £931,921 |
|---|---|
| Status | complete |
| Category (CPV) | 72000000 |
| Deadline | 24 Jan 2022 |
| Contract start | 25 Jan 2022 |
| Contract end | 30 Sept 2022 |
| Procedure | selective |
| SME suitable | No |
| OCID | ocds-b5fd17-e6b1d7d7-79f7-4b83-9fe2-9261be712695 |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| Insight Direct (UK) Ltd | £931,921 | 24 Jan 2022 | active |
description
Dstl require Hypercare for the CHESS implementation from the date of go live. This is an extended level of support from the Project Team to help user adoption, promote effective use of the system, to facilitate the establishment of the new service model, and to support the in-house 1st level support team in handling post go-live support ticket volumes.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 24 Jun 2022 | Award (award) | · | 1572033d-d757-4e1b-ac49-9d937e6065f9-549299 |
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source
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