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Technology Enable Care Services

SANDWELL METROPOLITAN BOROUGH COUNCIL Published 13 Nov 2025 Contracts Finder
The value below is a framework or dynamic market ceiling: the maximum that could be spent across all call-offs, not the value of a single contract. Aggregate figures on this site exclude these to avoid double counting.

key details

Value£34,672
Statuscomplete
Category (CPV) 50421000
RegionWest Midlands
Deadline30 Apr 2025
Contract start1 Aug 2025
Contract end31 Jul 2028
Procedureselective
SME suitableYes
OCIDocds-b5fd17-e24bcfb6-3251-411f-bc3e-b43d4ebee354

Award

SupplierValueDateStatus
Tunstall Healthcare (UK) Limited £34,672 30 Jul 2025 active

description

Call-off from the Technology Enabled Lives (TEL) Framework under Lot 3.2 Analogue - maintenance of legacy analogue telecare products.

To enable the ongoing maintenance of all hardwired community alarms at 3 different locations within Sandwell.

The maintenance plan will include: -

  • Remedial maintenance service to maintain the Equipment in a satisfactory operating condition including the replacement of unserviceable parts or components
  • Quarterly maintenance visits to test the correct operation of the Equipment in accordance with BS5839 Part 1 Standard.
  • Service response will be within four hours of receipt of a service call during Normal Working Hours and for critical system failures outside of those hours. Normal Working Hours are considered 9am to 5:30pm, Monday to Friday.

notice history

1 notice published against this procurement.

PublishedTypeRegimeNotice
13 Nov 2025 Award (award) · 2e701e00-80e5-4309-b9b5-2262b4e267b6-872061

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