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MT11 Front Door Review

Stockton-on-tees Borough Council Published 17 Sept 2025 Contracts Finder
The value below is a framework or dynamic market ceiling: the maximum that could be spent across all call-offs, not the value of a single contract. Aggregate figures on this site exclude these to avoid double counting.

key details

Value£289,277
Statuscomplete
Category (CPV) 72222000
RegionNorth East
Deadline30 Jun 2025
Contract start1 Jul 2025
Contract end30 Jun 2026
Procedureselective
SME suitableYes
OCIDocds-b5fd17-e0d24bbd-508d-4e78-98ff-1a1fb09f8ad9

Award

SupplierValueDateStatus
Channel 3 Consulting £289,277 3 Jul 2025 active

description

Opportunities have been identified to improve ways of working, this contract will:

Implement digital solutions at the front door of the Council (Customer Contact Centre and First Contact)
Support the redesign and implementation of new pathways and processes for the front door to reduce administration and delays
Deploy enabling "assistive technology" across Adult Social Care as an "opt out" model of support to enable more accurate assessment of needs and support for the person

notice history

1 notice published against this procurement.

PublishedTypeRegimeNotice
17 Sept 2025 Award (award) · 0646f673-56f0-4102-84e7-a43e8375ccdc-864171

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source

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