Consultancy services for audience journey planning

Provision of services of a consultancy to support the Campaign and Alumni Relations Office in a project to transform the way it manages relationships with its audiences in order to maximise contribution over the long-term through donation, volunteering and advocacy.

The consultancy would be required to work collaboratively with the University's Campaign and Alumni Relations Office staff and use our considerable body of existing research, as well as conduct primary research as needed. The consultancy is responsible for working with the CARO team to uncover and increase understanding of the motivations and behaviours of our audiences that drive donation, volunteering and advocacy; developing a sustainable framework which identifies those with the greatest potential to give time and/or money; and working with the CARO team to jointly design audience journeys.

Additional information: Invitation to tender: For the provision of consultancy services for audience journey planning.

Reference: PROC JG ITT/879

Contract Duration: 9.5 months November 2017 - August 2018

Return date & time: 6 October 2017 16:00

The University of Nottingham requires the services of a consultancy to support its Campaign and Alumni Relations Office in a project to transform the way it manages relationships with its audiences in order to maximise contribution over the long-term through donation, volunteering and advocacy.

The consultancy would be required to work collaboratively with the University's Campaign and Alumni Relations Office staff and use our considerable body of existing research, as well as conduct primary research as needed. The consultancy is responsible for working with the CARO team to uncover and increase understanding of the motivations and behaviours of our audiences that drive donation, volunteering and advocacy; developing a sustainable framework which identifies those with the greatest potential to give time and/or money; and working with the CARO team to jointly design audience journeys.

Please be advised that this is a single stage tender and there will be no further requests, nor opportunity, for tenderers to offer Best and Final prices after initial tender response.

You are required to return your submission using the University of Nottingham's e-Tendering web site:

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Bids must be submitted no later than:

16:00 6 October 2017

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Contact at the University of Nottingham for this tender is:

Julie Greenfield

Category Manager - Professional Services

Procurement The University of Nottingham King's Meadow Campus, Lenton Lane, Nottingham NG7 2NR t: +44 (0) 115 84 66587

m: +44 (0) 7964 974247

w: www.nottingham.ac.uk/fabs/procurement

Is a Recurrent Procurement Type? : No