RM3815-Lot-2-Call-Off Teleperformance Call Off
The value below is a framework or dynamic market ceiling: the maximum
that could be spent across all call-offs, not the value of a single contract.
Aggregate figures on this site exclude these to avoid double counting.
key details
| Value | £28,000,000 |
|---|---|
| Status | complete |
| Category (CPV) | 64200000 |
| Deadline | 16 Apr 2021 |
| Contract start | 16 Jun 2021 |
| Contract end | 31 Mar 2022 |
| Procedure | selective |
| SME suitable | No |
| OCID | ocds-b5fd17-021d389f-4604-4073-ac89-c05a2ddb339d |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| Teleperformance Ltd | £28,000,000 | 15 Jun 2021 | active |
description
Provision of contact centre services and related services to support a response to the COVID - 19 crisis, specifically mobilisation services for the provision of ID & Verification processing and tier 1 technical support ( Procured under RM 3815 Contact Centre Services framework).
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 30 Sept 2021 | Award (award) | · | f85a239a-596b-40d4-a184-eda14b680f6f-472985 |
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source
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