gvtcx

Digital Experience and Digital Enablement

NS&I Published 21 Dec 2023 Contracts Finder
The value below is a framework or dynamic market ceiling: the maximum that could be spent across all call-offs, not the value of a single contract. Aggregate figures on this site exclude these to avoid double counting.

key details

Value£168,600,000
Statuscomplete
Category (CPV) 66110000 +17 more
Procedureselective
OCIDocds-h6vhtk-03c39a

Award

SupplierValueDateStatus
IBM United Kingdom Limited · · active

description

This contract has been awarded following the conclusion of a procurement process.

The Digital Experience and Digital Enablement package is the second procurement package in NS&I’s Rainbow programme, and provides the capabilities needed to deliver digital self-service experiences and journeys to NS&I’s retail banking customers, and to enable Assisted Digital support. It will deliver these services to mobile app, website and voice assistant channels.

documents

Documents are linked, not mirrored. They are served by the publishing authority and may require registration.

notice history

6 notices published against this procurement.

PublishedTypeRegimeNotice
10 Feb 2022 Tender (tender) · 757e5ed8-b0d3-4f17-8317-9ab1ee9da683-509225
24 Apr 2023 Prior information notice (F01) Earlier regulations 011675-2023
24 Apr 2023 Corrigendum (F14) Earlier regulations 011678-2023
16 Jun 2023 Corrigendum (F14) Earlier regulations 017177-2023
21 Dec 2023 Contract award notice (F03) Earlier regulations 037627-2023
21 Dec 2023 Corrigendum (F14) Earlier regulations 037630-2023

more from NS&I

all contracts from this buyer →

similar contracts awarded

Other awarded contracts in the same category. Useful for seeing who normally wins this kind of work, and at what value.

source

Published on Contracts Finder. Contact details for named individuals are not reproduced on this site.