WTE IT Service Desk Instances
The value below is a framework or dynamic market ceiling: the maximum
that could be spent across all call-offs, not the value of a single contract.
Aggregate figures on this site exclude these to avoid double counting.
key details
| Value | £228,863 |
|---|---|
| Status | complete |
| Category (CPV) | 48000000 |
| Deadline | 5 Feb 2025 |
| Contract start | 1 Mar 2025 |
| Contract end | 28 Feb 2026 |
| Procedure | selective |
| SME suitable | Yes |
| OCID | ocds-b5fd17-d9d8991e-33d0-4194-a236-7545debbe4e2 |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| Freshworks Inc. | £228,863 | 28 Mar 2025 | active |
description
IT Service Desk and Customer Engagement software licences provision for the Technology Enhanced Learning (National) and Healthcare Education Teams (London and Midlands).
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 4 Apr 2025 | Award (award) | · | 1e63790e-b288-41e2-be67-ac02912e8905-838726 |
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source
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