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Water Affordability 2020

Consumer Council for Water Published 29 Sept 2020 Contracts Finder

key details

Value£40,000
Statusactive
Category (CPV) 65100000
RegionNorth East, North West, Yorkshire and the Humber, East Midlands, West Midlands, East of England, London, South East, South West, Wales
Deadline14 Oct 2020
Contract start28 Oct 2020
Contract end12 Feb 2021
Procedurelimited
SME suitableYes
OCIDocds-b5fd17-d99d4da1-fa19-4838-bbba-0f6f83fec99b

description

The supplier is required to undertake online depth interviews with customers (i.e. water bill-payers) of water and sewerage companies in England and Wales. Each customer will be from a household on a low income i.e. in receipt of income related benefits, or household income of less than £16k a year (couples or families) as well as a subset who are also on a water company social tariff scheme or on the industry wide Watersure scheme. The depth interviews would establish their experience of managing household budgets, whether/how, their situation has been affected by the pandemic/lockdown, their relationship with their water company and how they would like to be communicated with.

Additional information:

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documents

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notice history

1 notice published against this procurement.

PublishedTypeRegimeNotice
29 Sept 2020 Tender (tender) · b71c08e2-80d3-4065-bafa-01716464b5c0-383983

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