Provision of Messaging and triage services for NHS North East and North Cumbria
key details
| Value | £301,469 |
|---|---|
| Status | complete |
| Category (CPV) | 72000000 |
| Region | North East |
| Deadline | 19 Aug 2025 |
| Contract start | 1 Oct 2025 |
| Contract end | 31 Mar 2027 |
| Procedure | selective |
| SME suitable | Yes |
| OCID | ocds-b5fd17-d8bd011a-2909-4229-93a8-91a432c5acca |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| iPlato Healthcare Limited | £301,469 | 11 Sept 2025 | active |
description
The contract is awarded for an initial period of 6 months - £100,489.53 exc. VAT
Option to extend for up to a further 12 months - £200,979.06 exc. VAT
The NHS England National Commercial and Procurement Hub supported NHS North East and North Cumbria ICB to place a new contract for the Provision of Messaging and Triage Services.
NHS North East and North Cumbria ICB's requirement is for a SMS Messaging and Triage tool. The solution is required to meet the digital pathways capabilities that support Modernising General Practice (MGP).
A call-off process from the CCS G-Cloud 14 Framework (RM1557.14) Lot 2: Cloud software was undertaken in accordance with the G-Cloud 14 buyers guide to identify the most suitable provider to deliver requirements. The contract has been awarded to iPlato Healthcare Limited.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 5 Dec 2025 | Award (award) | · | ff5c9006-5872-467f-bb4a-3e2977fbb67b-864843 |
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source
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