gvtcx

Provision of Messaging and triage services for NHS North East and North Cumbria

NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT Published 5 Dec 2025 Contracts Finder
The value below is a framework or dynamic market ceiling: the maximum that could be spent across all call-offs, not the value of a single contract. Aggregate figures on this site exclude these to avoid double counting.

key details

Value£301,469
Statuscomplete
Category (CPV) 72000000
RegionNorth East
Deadline19 Aug 2025
Contract start1 Oct 2025
Contract end31 Mar 2027
Procedureselective
SME suitableYes
OCIDocds-b5fd17-d8bd011a-2909-4229-93a8-91a432c5acca

Award

SupplierValueDateStatus
iPlato Healthcare Limited £301,469 11 Sept 2025 active

description

The contract is awarded for an initial period of 6 months - £100,489.53 exc. VAT

Option to extend for up to a further 12 months - £200,979.06 exc. VAT

The NHS England National Commercial and Procurement Hub supported NHS North East and North Cumbria ICB to place a new contract for the Provision of Messaging and Triage Services.

NHS North East and North Cumbria ICB's requirement is for a SMS Messaging and Triage tool. The solution is required to meet the digital pathways capabilities that support Modernising General Practice (MGP).

A call-off process from the CCS G-Cloud 14 Framework (RM1557.14) Lot 2: Cloud software was undertaken in accordance with the G-Cloud 14 buyers guide to identify the most suitable provider to deliver requirements. The contract has been awarded to iPlato Healthcare Limited.

notice history

1 notice published against this procurement.

PublishedTypeRegimeNotice
5 Dec 2025 Award (award) · ff5c9006-5872-467f-bb4a-3e2977fbb67b-864843

more from NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT

all contracts from this buyer →

similar contracts awarded

Other awarded contracts in the same category. Useful for seeing who normally wins this kind of work, and at what value.

source

Published on Contracts Finder. Contact details for named individuals are not reproduced on this site.