P0823_2024 - Provision of welfare benefit, debt and housing advice services

The Council wishes to establish a Contract for the provision of welfare benefit, debt and housing advice services.

This contract is for independent third sector advice providers to deliver services relating primarily to welfare benefits, debt and housing advice to the citizens of Birmingham via face-to-face advice services. These services will likely be collocated with the Council within Community Library Hubs. There will be flexibility to deal with brief enquiries as well as to provide more detailed casework that delivers sustained improved financial and other outcomes for citizens.

The services have been divided into 4 Lots:

Lot 1 - Face-to-Face Advice & Area Leadership Role - North Lot 2 - Face-to-Face Advice & Area Leadership Role - South Lot 3 - Face-to-Face Advice & Area Leadership Role - East Lot 4 - Face-to-Face Advice & Area Leadership Role - West & Central

The successful supplier will deliver a comprehensive advice service from between two to four Community Library Hubs, determined by the Council, within each geographical area. For the funding available the Council is seeking service providers who can ideally provide a minimum of two full time advisors, or equivalent part time, for a minimum of 48 weeks per year in each geographical area.

The Contract will last for 3 years (unless terminated under the terms and conditions of contract) with the provision to extend for up to an additional 2 years subject to requirements and satisfactory performance. A break clause will be within the contract for year-two onwards to reflect the uncertain nature of the Public Health contribution to the overall contract funding.

The contract may be awarded to a maximum of 4 supplier(s).

Please note TUPE will apply to this contract. The TUPE information will be released to you upon receipt of a signed copy of Appendix 6 - TUPE Confidentiality Agreement. You are advised to fill this in as soon as possible on receipt and return via https://in-tendhost.co.uk/birminghamcc

If you are interested in quoting please click on the following link to access Birmingham City Council's tender Portal: https://in-tendhost.co.uk/birminghamcc/ and submit your details to register as a bidder. We will send you a log on and password so you can download the Invitation to Tender document and supporting information; your completed ITT should be returned by 1200hrs on 8th January 2025 using the Supplier Portal.

Additional information:

If you are interested in tendering please click on the following link to access Birmingham City Council's tender Portal.

Delivery Notes

Birmingham

Is a Recurrent Procurement Type? : No