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Universal Information and Advice Service

Cheshire East Borough Council Published 25 Oct 2023 Contracts Finder

key details

Statuscomplete
Category (CPV) 98000000
Deadline27 Nov 2023
Contract start1 Apr 2024
Contract end31 Mar 2027
Procedureopen
SME suitableYes
OCIDocds-b5fd17-d837c947-f542-4aef-9202-b945b2d36c95

Awards (3)

This procurement was awarded to 3 suppliers. Values shown are per-award; the notice total is ·.

SupplierValueDateStatus
Cheshire East CAB Ltd £1,635,000 20 Dec 2023 active
CHESHIRE EAST CAB LTD shared · · active
CHESHIRE EAST CITIZENS ADVICE BUREAU NORTH shared · · active

description

The Council are looking for a Provider who will offer a free to access, financially related, Universal Information and Advice service that is available to all residents of Cheshire East. The service will be accessible through a number of channels including face to face, telephone, email and online. As residents are regularly presenting with complex needs that cover multiple issues, there will be a clear single pathway to access the service to ensure that residents needs are assessed appropriately.

Following initial contact, the Provider will assess the resident's issue(s) and if the issue is straightforward and can be dealt with during the initial contact they should do so, if not they will then offer further appointments to provide more time to resolve the resident's issue(s). Referrals received from referring partners will need to be triaged and prioritised to support those in greatest need first.

Additional information:

This opportunity is available to apply for at the Chest https://www.the-chest.org.uk/

Project Reference: DN685505

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notice history

4 notices published against this procurement.

PublishedTypeRegimeNotice
25 Oct 2023 Contract notice (F02) Earlier regulations 031507-2023
25 Oct 2023 Tender (tender) · aac31712-321b-4b34-8629-9bfdb053d974-692006
29 Apr 2024 Contract award notice (F03) Earlier regulations 013739-2024
29 Apr 2024 Award (award) · f5f10661-2e62-45c1-86c4-47cf4e1233c0-745739

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