MCA Digital Customer Relationship Management
key details
| Value | £340,000 |
|---|---|
| Status | active |
| Category (CPV) | 72212780 +2 more |
| Deadline | 19 Oct 2023 |
| Contract start | 1 Dec 2023 |
| Contract end | 31 Oct 2027 |
| Procedure | open |
| SME suitable | Yes |
| OCID | ocds-b5fd17-d76f0d9d-335d-43da-83b5-ce24a5fd0ede |
description
MCA Digital Customer Relationship Management
This concerns the design, procurement, implementation, support, and development of a new CRM system that can meet the needs of the organisation both now and in the future, the Combined Authority has adopted a 'Microsoft first' approach to fit in with the Combined Authority's ICT architecture and to align with MCA Digital workstreams. The Combined Authority is procuring a new CRM system that will sit within Microsoft Architecture; it must be a cloud solution that can be accommodated within the Combined Authority's Microsoft tenancy and that conforms to the CA's established technical standards, and in addition specifically, the application should be scalable, accessible from mobile devices, accessible to a diverse range of users, simple, easy to use and secure.
documents
- https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=41747&B=UK
- https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/103257
- https://www.contractsfinder.service.gov.uk/Notice/60cf4d3a-5ee7-4916-bc8c-dc0b088986ee , tenderNotice
Documents are linked, not mirrored. They are served by the publishing authority and may require registration.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 15 Sept 2023 | Tender (tender) | · | 60cf4d3a-5ee7-4916-bc8c-dc0b088986ee-681153 |
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source
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