Service Desk Solution to enable the management of IT related incidents for the Buyer's staff (IT Service Desk)
The value below is a framework or dynamic market ceiling: the maximum
that could be spent across all call-offs, not the value of a single contract.
Aggregate figures on this site exclude these to avoid double counting.
key details
| Status | complete |
|---|---|
| Category (CPV) | 72222300 |
| Deadline | 20 Jul 2021 |
| Contract start | 17 Sept 2021 |
| Contract end | 16 Sept 2023 |
| Procedure | selective |
| SME suitable | Yes |
| OCID | ocds-b5fd17-d5b76096-e53c-489e-b6c7-4178b7328c6d |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| Freshworks | £37,382 | 19 Jul 2021 | active |
description
Social Work England require a Service Desk Solution to enable the management of IT related incidents for the Buyer's staff.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 6 Apr 2022 | Award (award) | · | 1c81634a-0bc3-4e17-8065-d92e07379d65-525827 |
more from SOCIAL WORK ENGLAND
- Travel Solutions · £350,000 · 12 Jan 2026
- Leadership Development Programme · £105,000 · 13 Oct 2025
- Change the Script phase 2 · £90,000 · 3 Feb 2025
- SWE10494 - Digital Data and Technology Review · £107,600 · 13 Jan 2025
- The provision of a document bundling system · 19 Nov 2024
- Transcription and Translation Services · 18 Nov 2024
- The provision of an external legal services provider - Regulatory · 17 Oct 2024
- Appian Cloud Subscription Agreement · 16 Oct 2024
all contracts from this buyer →
similar contracts awarded
Other awarded contracts in the same category. Useful for seeing who normally wins this kind of work, and at what value.
- Contact Management System · Revenue Scotland · £250,000
- APHA Digital Audit Platform · Animal and Plant Health Agency · £84,196
- Urban Traffic Management and Control System (UTMC) · National Highways Limited · £680,700
- GIS Mapping Software · York and North Yorkshire Combined Authority acting on behalf of itself and the Chief Constable of North Yorkshire Police · £345,645
- Provision of UNIT4 FMS Maintenance and Support · University of Strathclyde · £82,676
- Supply Internet and Cyber Security Services · REDHILL ACADEMY TRUST · £738,095
- ScotAccount Contact Centre · Scottish Government · £58,600
- CPU 8042 - TRO & Collision Data software · Nottingham City Council
source
Published on Contracts Finder. Contact details for named individuals are not reproduced on this site.