Service Design Specialist - Lincolnshire Good Home Agency Development

Following the Good Home Inquiry, we want to test out how to develop and deliver a Good Home Agency in practice, and through this process expand the detail and guidance on what one looks like, and the steps involved. We are partnering with Lincolnshire County Council to do this.

We're looking for a contractor to drive forward the design, development and testing of the Good Home Agency. The contractor will provide design leadership to a small team, to deliver user-centred service approaches based on insight and evidence. We are looking for an experienced designer who can lead and mentor others who are new to design approaches.

We have previously commissioned some initial discovery work exploring the local context and priority issues to address. We also have carried out significant research work previously as part of our Good Home Inquiry. We expect the successful bidder to build upon this existing insight and use this to accelerate a move to design and development work.

This contract is for 11 months commencing 9 May 2022 and ending no later than the 7 April 2023. The design work and final model must be produced by the start of March 2023 to feed into budget and business planning timescales. We are proposing an additional month after this to allow for any final wrap-up and handover time.

The deadline for tender submissions is Sunday 17 April at 5pm.