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Friends and Family Test

key details

Value£200,000
Statusactive
Category (CPV) 79311000 +1 more
RegionLondon
Deadline22 Jul 2016
Contract start5 Sept 2016
Contract end4 Sept 2018
Procedureselective
SME suitableNo
OCIDocds-b5fd17-d028f7ae-adc9-11e6-9901-0019b9f3037b

description

Chelsea and Westminster Hospital which includes the Chelsea & West Middlesex Hospital sites is looking to appoint a suitably qualified and experienced provider to supply the latest technology and support systems to host the national NHS Friends and Family Test (including Staff FFT). The methods of data collection should include as a minimum text messaging, IVM, on-line, agent calls and paper surveys. In addition the Trust requires providers to have the ability and resource to analysis and accurately submit data that is fit for UNIFY. Providers must provide tools to support staff engagement - for example, a dashboard, accurate reporting ability, and thematic analysis. Specialist support regarding patient experience including training for the qualitative tools and staff engagement events.

Additional information: Instructions to Suppliers: As detailed within the PQQ bidders are requested to register on the LPP Procurement Portal and access the information via Ref No A9VC-SPFCTZ

www.lppsourcing.org/procontract/lpp/portal.nsf

documents

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notice history

1 notice published against this procurement.

PublishedTypeRegimeNotice
18 Nov 2016 Tender (tender) · 0f5b6033-5190-4608-824c-3dd884eced92-100475

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