GB-Telford: Revenue and Benefits Adhoc Printing & Posting 2017-2018

Telford & Wrekin Council invites bids from specialist print providers experienced in end to end fulfilment of complex customer documentation for the preparation, printing, packing and posting of Revenues and Benefits documentation. The bidder will need to demonstrate the technical capability to manipulate and merge complex datasets as well as a suitable infrastructure to produce the daily range of documents required which includes Council Tax and Business Rates bills and Debt Recovery notices. The Authority has approx. 75,000 domestic properties, 5,000 commercial properties and 15,000 Housing Benefit recipients. The contract will also include provision of printing, packing and postage for Sales Ledger documents. The Authority also reserves the right to include the Annual Billing Printing Requirement for 2018/2019.

Additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.Suppliers must read through this set of instructions and follow the process to access, correspond and respond to this opportunity.

If you experience any difficulties at any time during the tender process please contact the Delta eSourcing Helpdesk on call 0845 270 7050 or email helpdesk@delta-esourcing.com.

The information and/or documents for this opportunity are available on https://www.delta-esourcing.com/delta. You must register on this site to respond, if you are already registered you will not need to register again, simply use your existing username and password. Please note there is a password reminder link on the homepage.

Suppliers must log in, go to your Response Manager and add the following Access Code: 4V3H2XTBMD . Please ensure you follow any instruction provided to you here.

Communication will only be accepted via 'email the buyer' through the tenderbox. . Written replies will be provided to all enquiries and any points of clarification or information will be circulated to prospective tenderers via the delta email system.

The deadline for submitting your response(s) is Friday 24th March 2017 at 12noon. Your Response to the Request For Quotation must be completed and submitted electronically by using the tenderbox through www.delta-esourcing.com The Tender documents are also available on line Access code:4V3H2XTBMD

Please ensure that you allow yourself at least 2 hours when responding to this invite prior to the closing date and time, especially if you have to upload multiple documents. If you are uploading multiple documents you will have to individually load one document at a time or you can opt to zip all documents in an application like WinZip. No other method of submission will be accepted.

If you experience any technical difficulties please contact the Delta eSourcing Helpdesk on call 0845 270 7050 or email helpdesk@delta-esourcing.com.