Interactive Voice Recording
key details
| Value | £78,450 |
|---|---|
| Status | complete |
| Category (CPV) | 48500000 +1 more |
| Deadline | 12 Jan 2023 |
| Contract start | 3 Apr 2023 |
| Contract end | 2 Apr 2026 |
| SME suitable | No |
| OCID | ocds-b5fd17-cde00ea8-01ef-4a21-ba85-7c94e4c89ef1 |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| Premier Business Audio Limited (Trading as Premier CX) | £78,450 | 24 Feb 2023 | active |
description
Brent Council is looking for a supplier to provide a professional consultancy and managed service for our IVR (Interactive Voice Recording) customer experience to improve the IVR caller experience and ongoing review, management of the IVR structure and high-quality recording of IVR messages
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 9 May 2023 | Award (award) | · | 66781a10-aac1-4741-a096-b2f8a17d843c-643147 |
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source
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