Complaints and Enquiries Customer Records Management (CRM) System
The value below is a framework or dynamic market ceiling: the maximum
that could be spent across all call-offs, not the value of a single contract.
Aggregate figures on this site exclude these to avoid double counting.
key details
| Value | £56,092 |
|---|---|
| Status | complete |
| Category (CPV) | 72000000 |
| Deadline | 1 Jun 2020 |
| Contract start | 24 Jun 2020 |
| Contract end | 23 Jun 2023 |
| Procedure | selective |
| SME suitable | Yes |
| OCID | ocds-b5fd17-cd2416e1-2794-474a-a3f7-4275257d5d82 |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| WEBCURL LTD | £56,092 | 9 Jun 2020 | active |
description
To procure a record management system to enable the CMA General Enquiries team to part-automate processes surrounding the recording of complaints received by the public.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 1 Sept 2022 | Award update (awardUpdate) | · | ff599962-fa8c-4b15-b5fa-b17633dae701-568277 |
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source
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