Customer Experience Tracker 2025
The value below is a framework or dynamic market ceiling: the maximum
that could be spent across all call-offs, not the value of a single contract.
Aggregate figures on this site exclude these to avoid double counting.
key details
| Value | £349,390 |
|---|---|
| Status | complete |
| Category (CPV) | 73210000 |
| Region | North East, North West, Yorkshire and the Humber, East Midlands, West Midlands, East of England, London, South East, South West |
| Deadline | 6 Mar 2025 |
| Contract start | 13 Mar 2025 |
| Contract end | 31 Jul 2026 |
| Procedure | selective |
| SME suitable | Yes |
| OCID | ocds-b5fd17-cb3f27f4-8ace-413c-bbb0-561e77383a61 |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| SYSTRA LIMITED | £349,390 | 12 Mar 2025 | active |
description
The Customer Experience Tracker will continue to gather insights on customers' priorities and experiences in a systematic way, triangulating with other data sources to provide actionable insights for the business.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 13 Mar 2025 | Award (award) | · | 9fa9697f-c62c-4a6c-81ad-4b471320ff4e-833626 |
more from National Highways
- PDF - Framework - A120 Horsley Cross - Parkeston Rbt Harwich Safety Impt · £28,022 · 28 Nov 2025
- PDF Framework - A27 Falmer Footbridge Headroom · £2,390 · 28 Nov 2025
- PDF Framework - RM1016 Holyport interchange · £11,909 · 28 Nov 2025
- PDF Framework - A5 EB WB M42 J10 - A5148 Wall SCRIM · £302,105 · 28 Nov 2025
- PDF Framework - A23 S Downs Way, Hickstead, Pyecombe Bundle - SDF Part 2 & 3 · £3,921,468 · 28 Nov 2025
- PDF Framework - A63 Brighton Street to Daltry Street Resurfacing · £555,028 · 28 Nov 2025
- PDF Framework - M6 J9 SB & NB Bescot Viaduct Pavement Hybrid Group 43 · £40,084 · 28 Nov 2025
- GI - BAM A38 signing · £43,972 · 28 Nov 2025
similar contracts awarded
Other awarded contracts in the same category. Useful for seeing who normally wins this kind of work, and at what value.
- Research Decisionâ¯Drivers for Surplusâ¯Useâ¯and Discretionary Increases · The Pensions Regulator · £63,000
- ENQ1280 - Masterplan for the Residential Development of Riverside North. · DERBY CITY COUNCIL · £25,278
- 3360.210 Facilitating Future Growth in Leicestershire · Leicestershire County Council · £165,207
- UKRI-5447 Smart Data Research UK Mid Term Evaluation · UK Research and Innovation · £94,214
- ENQ1279 - AY will produce a report setting out requirements for funding, delivery options and commercial implications and risk mitigation · DERBY CITY COUNCIL · £34,120
- 3360.212 Marigold Farm Air Quality Advice · Leicestershire County Council · £3,950
- PS25364 - GovAssure Assessment · ICS on behalf of DSIT and DESNZ · £96,700
- Tenant Satisfaction Measures 2025 · Sanctuary Housing Association · £300,000
source
Published on Contracts Finder. Contact details for named individuals are not reproduced on this site.