MoJ Digital Service Desk
The value below is a framework or dynamic market ceiling: the maximum
that could be spent across all call-offs, not the value of a single contract.
Aggregate figures on this site exclude these to avoid double counting.
key details
| Value | £35,144,585 |
|---|---|
| Status | complete |
| Category (CPV) | 71356300 +1 more |
| Deadline | 28 May 2024 |
| Contract start | 4 Jun 2024 |
| Contract end | 30 May 2029 |
| Procedure | selective |
| SME suitable | No |
| OCID | ocds-b5fd17-c967d272-de5d-4ce5-a77a-ac03b93d1e49 |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| CGI IT UK LIMITED | £35,144,585 | 30 May 2024 | active |
description
Delivery of MoJ Digital Service Desk function, that provides first line IT support for all MoJ users, including answering queries, triaging incidents, and providing first contact resolution, 24/7, 365 days a year.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 25 Jun 2024 | Award update (awardUpdate) | · | 2db6dfb1-1416-4f34-9b75-4141ff142f38-761858 |
more from Ministry of Justice
- 4797400.47 · 24 Jul 2026
- Award of a call off contract under the Prison Education Dynamic Purchasing System for the provision of Self-employment and Employability Skills for Prisoners at HMP Swaleside. · £19,800 · 24 Jul 2026
- Award of a Call-Off Contract under the Prison Education Dynamic Purchasing System for prisoner training in the Prison Bakery at HMP Brixton · £38,250 · 24 Jul 2026
- Call off Contract Under Prison Education Dynamic Purchasing System for a Literacy Specialist for Prisoners at HMP Doncaster · £21,323 · 24 Jul 2026
- Call off Contract Under Prison Education Dynamic Purchasing System for Learning to Read courses for Prisoners at HMP Highpoint · £95,654 · 24 Jul 2026
- Managed Security and Information Assurance for the Youth Justice Services - 2026 · £632,726 · 24 Jul 2026
- Call off Contract Under Prison Education Dynamic Purchasing System for Car Valeting courses for Prisoners at HMP Leyhill · £10,800 · 24 Jul 2026
- Call off Contract Under Prison Education Dynamic Purchasing System for Outreach - Life Skills Personal Development Courses for Prisoners at Chelmsford · £30,500 · 24 Jul 2026
all contracts from this buyer →
similar contracts awarded
Other awarded contracts in the same category. Useful for seeing who normally wins this kind of work, and at what value.
- 704399451-20 MSS/143 PD5-110 CAN · Ministry of Defence
- T0379 - Technical Specialist - Vessel Replacement Programme · The Corporation of Trinity House of Deptford Strond
- Remote Access Movements Portal (RAMP) and WATERGUARD Applications (WG Apps) Hosting Service Provision WG & RAMP · MINISTRY OF DEFENCE · £4,492,098
- WATERGUARD Applications (WG Apps) Sustainment 2026-29 · MINISTRY OF DEFENCE · £3,470,777
- Operators Panel Manager for the Scottish Wave & Tidal Operators Agreement · Crown Estate Scotland · £276,000
- THRE0073 Market Application Readiness for European Train Control System (ETCS) for Network Rail · DfTc - Department for Transport · £3,000,000
- MicrStrategy Technical Support · HM Land Registry · £400,000
- TECHNICAL SUPPORT PROVIDER (TSP): MUNITIONS (DM) GOSPORT - WATERFRONT MUNITIONS HANDLING FACILITY (WMHF) - BEDENHAM PIER · Defence Infrastructure Organisation · £4,500,000
source
Published on Contracts Finder. Contact details for named individuals are not reproduced on this site.