IT Service Management Services 2
The value below is a framework or dynamic market ceiling: the maximum
that could be spent across all call-offs, not the value of a single contract.
Aggregate figures on this site exclude these to avoid double counting.
key details
| Value | £990,000 |
|---|---|
| Status | complete |
| Category (CPV) | 79900000 |
| Region | Scotland |
| Deadline | 3 Aug 2021 |
| Contract start | 13 Aug 2021 |
| Contract end | 31 Mar 2022 |
| Procedure | selective |
| SME suitable | No |
| OCID | ocds-b5fd17-c94d7151-9e82-4885-a662-fd5ad8fa3b8b |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| FDM Group Ltd | £990,000 | 11 Aug 2021 | active |
description
The contract will provide services to support ITIL Service Management services. This includes: -
| • | Providing Servicedesk \ Service Desk functions following ITIL best practices |
| • | Performing IT troubleshooting covering Hardware, Operating Systems and Applications |
| • | Carrying out User administration tasks |
| • | 2nd Level IT Support |
| • | Provision of Security Admin Services |
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 14 Sept 2021 | Award (award) | · | c91903ce-9471-4d9d-baa5-8d987b0d05ef-468492 |
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source
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