Independent Supported Living for Adults with a Learning Disability and/or Autism (Jarrow Scheme)

The service to be delivered is independent supported living service for 8 people with a learning disability and / or autism who need support / advice and direct intervention, including personal care.

Additional information: Tender documents via https://www.nepo.org/suppliers/opportunities or https://procontract.due-north.com/Login. You will need to register as a supplier to access the documents. Once you are logged onto the system, click "current opportunities" and under the organisations filter click on South Tyneside Council, then click on update at the bottom of the screen. This will direct you to South Tyneside Council current opportunities. You will then be required to register your interest in this tender. Once registered, all questions should be addressed via the messages facility on the NEPO portal.

If you need guidance on how to register or submit your response through the NEPO Portal, please visit the NEPO website training section at https://www.nepo.org/suppliers/learn to access the Navigating the Portal suite of videos. These also include useful information on how to manage your online Procontract account.

Tenderers requiring assistance on registering or submitting their tender should contact the Procontract Portal Administration Team:

Proactis Supplier Support Helpdesk Ticketing System (http://proactis.kayako.com) - To be used by Tenderers to raise issues directly onto the ticketing system for non-time critical issues i.e. password resets / account queries, finding information, etc. or email (ProContractSuppliers@proactis.com ) and a ticket will be raised on the Tenderers behalf.