Fresh Service
The value below is a framework or dynamic market ceiling: the maximum
that could be spent across all call-offs, not the value of a single contract.
Aggregate figures on this site exclude these to avoid double counting.
key details
| Value | £199,908 |
|---|---|
| Status | complete |
| Category (CPV) | 72421000 |
| Region | North West, West Midlands, London, South East, Wales |
| Deadline | 2 Oct 2023 |
| Contract start | 17 Oct 2023 |
| Contract end | 17 Oct 2027 |
| Procedure | selective |
| SME suitable | Yes |
| OCID | ocds-b5fd17-c856dddf-31e9-4aa9-9b37-72b9d925626f |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| Freshworks Inc. | £199,908 | 9 Oct 2023 | active |
description
Subscription for Freshservice ITSM Service Desk:
Employee Engagement Suite 3 Year contract.
83x Freshservice- Enterprise Annual @ £51/agent/month 1200x Freshservice- SaaS management add-on @£0.8/month 6x Freshservice- 500 Asset Pack V3 @60/month.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 7 Jul 2025 | Award (award) | · | 8dd0ce9e-6250-4734-9323-75c2b2068d3b-853137 |
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source
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