gvtcx

Independent debt advice service

Phoenix Community Housing Published 27 Jan 2021 Contracts Finder

key details

Value£35,000
Statusactive
Category (CPV) 85312310
RegionLondon
Deadline19 Feb 2021
Contract start1 Apr 2021
Contract end31 Mar 2023
Procedureopen
SME suitableYes
OCIDocds-b5fd17-c6d9f2f5-d5ee-4815-bd47-338f4a174100

description

A two year contract for the provision of an independent debt advice service for Phoenix residents. A responsive appointment service is anticipated and will be expected to assist residents with resolution of debt matters in connection with (but not limited to): priority debts including council tax, non-priority debts, benefit challenges, benefit claims, possession claims and family/ housing/ legal matters.

Scope of service to include:

  • Face to face, digital and telephone services delivered directly to residents
  • Carry out initial assessments
  • Build relationships
  • Case management
  • Provide advice and guidance on all debts
  • Give advice on budgeting
  • Advice on claiming correct benefits / entitlements
  • Family/housing/legal
  • Appeals
  • Resident workshops/training

documents

Documents are linked, not mirrored. They are served by the publishing authority and may require registration.

notice history

1 notice published against this procurement.

PublishedTypeRegimeNotice
27 Jan 2021 Tender (tender) · 21ffb6d6-cba6-4815-bec4-506bf146668f-408900

more from Phoenix Community Housing

all contracts from this buyer →

similar contracts awarded

Other awarded contracts in the same category. Useful for seeing who normally wins this kind of work, and at what value.

source

Published on Contracts Finder. Contact details for named individuals are not reproduced on this site.