Cirrus Service Desk
The value below is a framework or dynamic market ceiling: the maximum
that could be spent across all call-offs, not the value of a single contract.
Aggregate figures on this site exclude these to avoid double counting.
key details
| Value | £1,213,715 |
|---|---|
| Status | complete |
| Category (CPV) | 72000000 |
| Deadline | 29 Mar 2021 |
| Contract start | 1 Aug 2021 |
| Contract end | 31 Jul 2023 |
| Procedure | selective |
| SME suitable | Yes |
| OCID | ocds-b5fd17-c65af695-493d-40fc-b4c9-bcfbac8b156a |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| CGI IT UK LIMITED | £1,213,715 | 31 Jul 2021 | active |
description
First-line IT support service via telephone, portal and chat for Cirrus End User Compute users with tickets handled through a BEIS IT Service Management tool. Service also includes Major Incident Management coordination service.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 25 Aug 2021 | Award (award) | · | 2faf677e-d2e0-43ed-a209-483536323cc7-462919 |
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source
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