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Provision of a Customer Portal and Customer Relationship Management System

Calderdale Mbc - Recycling Published 20 Feb 2017 Contracts Finder

key details

Value£420,000
Statuscomplete
Category (CPV) 48000000
RegionYorkshire and the Humber
Deadline25 Nov 2016
Contract start1 Apr 2018
Contract end31 Mar 2025
Procedureopen
SME suitableYes
OCIDocds-b5fd17-c4bd4579-a288-40de-8f41-87820a6c9e7b

Award

SupplierValueDateStatus
Oracle Corporation UK Ltd £420,000 17 Feb 2017 active

description

The scope of this tender is to provide a whole customer services solution including a Customer Portal, aCRMsystem, integrated interactive maps, integrated chat, integrated middleware for robust real time backofficeintegration and to replace or incorporate all the current CRM, Online Form, Chat, social media integrationandIntegration functionality of the current solution.

notice history

1 notice published against this procurement.

PublishedTypeRegimeNotice
20 Feb 2017 Award (award) · 91ae7b52-d589-42d4-a499-9ade6dace852-131148

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source

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